To all of our patients:

We are open.

Most importantly we will be going to great lengths to protect your safety when you enter office. We are putting in place measures far beyond the recommendations of the CDC (centers for disease control).

-Obviously all staff will be wearing masks and gloves.

-In addition we have added very powerful HEPPA filtration systems in each of the offices, designed to scrub the air and eliminate virus particles.

-We have installed additional safeguards on all of our diagnostic equipment to protect you

– We will be measuring temperature on every patient who arrives in addition will be doing so on all of our staff on a daily basis.

-All of the rooms will be cleaned with Cavicide and misted alcohol. Then the room and air will be sterilized with intense Ultra Violet C light in between patients.

-Hand washing stations, and hand sanitizer, are available throughout all of our offices

-All staff are trained on proper hand hygiene to be performed before and after each patient is seen.

What you should expect if you’re coming in:

A phone call from us reviewing any potential symptoms that could reveal COVID-19. We will be calling you a day or so before your visit just to make sure that you are healthy and that you will be safe to bring in to the office. The reason to do this is to protect our other patients, should you in fact, have symptoms suggestive of coronavirus. If you have any symptoms, your appointment will be postponed until you are symptom free.

On the pre visit phone call we will review with you any new ocular problems or questions you would like to discuss with the doctor. We will address any refills of your medicines .This will limit your time in our office and get you home quicker. We will ask for your cell phone number.

On the day of the visit:

When you arrive at our office we will be calling you on your cell phone and asking you to enter the office. We do this so that you will not spend unnecessary time in our waiting room. Instead you will be checked in at registration and walked directly into the exam room. This should be safer for you and the other patients. For this reason, the day before, when we call, please be sure to give us your cell phone number so when you arrive in the parking lot we can call you.

Please remember to come to the office wearing a mask. You will not be allowed into the office if you are not wearing a mask. Please do not wear a mask with a valve (which protect you but exposes the other patients to your exhalations) If possible we also ask that you wear gloves.

Guests and family members will be asked to wait outside.

We will do a thorough medical eye exam in the office however, we will defer refraction until a later date. This is both because we want to be certain that you do not spend a significant amount of time in the office and also, as you will be wearing a mask in the office we’re finding refractions to be somewhat difficult because glasses steam up during the exam and this limits careful accurate refractions.

If consultation with family is needed we will communicate with them by phone.

We look forward to seeing you, and taking care of your eye health. We especially appreciate your patience, and recognize the inconvenience of the new protocols. Please allow us to safely take care of you, and your family.

Drs. of Burlington Eye Associates

David Gendelman, M.D.

Phillip Gendelman, M.D.

Robin Steinberg, M.D.

Deborah Zuckerman, M.D.

Alec Smail, O.D.

Sergey Urman, M.D.

Jason Brenner, M.D.

Samir Melki, M.D.